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Talkument Your Conversations

Have you ever wished that you could record a phone conversation?  Did you forget the date that the person told you or the time you were supposed to meet them? Sometimes it’s impossible to remember everything, and it would be helpful to be able to replay these crucial moments. Well, now you can do just that, with Talkument – the leader in voice documentation.

Talkument creates a voice document that can be saved for all employees to use as a resource to refer to and play back should any of the previously mentioned situations arise. These digital recordings can be accessed through the Talkument Viewer windows and can be stored right on your desktop. 

The benefits to this system are endless – it is 100% accurate because everything is stored as it occurs, there is no question about what was ever said. Voice documents can be accessible for all employees, thus eliminating repetition of information. Also, the most important information in a digital recording can be highlighted so that it is only necessary to listen to a specific portion, instead of the whole recording. Text comments can also be added to the voice recording to enhance communication among employees. And, the entire system is security protected, and only those authorized are able to listen.

As Talkument says, “Today, Talkument does for the phone call what e-mail did for the memo.”

For more information, visit:

 http://pilothousecomm.com/images/stories/Toshiba_Brochures/Talkument-Brochure.pdf

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SonicWALL’s Firewalls ~ What you Need to Know

A firewall protects your network from unwanted Internet traffic. The primary functions of a firewall are to let good traffic pass through while ‘bad’ traffic gets blocked. The most important part of a firewall is its access control features that distinguish between good and bad traffic. 

When installed, a firewall exists between your computer(s) and the Internet. The firewall lets you request web pages, download files, chat, etc. while making sure other people on the internet can not access services on your computer like file or print sharing. Some firewalls are pieces of software that run on your computer. Other firewalls are built into hardware and protect your whole network from attacks.

Everyone connected to the Internet should be running some sort of firewall. Programs can be downloaded on the Internet that can scan huge ranges of IP address for vulnerabilities like file sharing services. These programs are easy to download and run. Almost no network knowledge is needed to use these programs to exploit or harm your computer. Any kind of firewall will keep you safe from these types of attacks.

SonicWALL firewalls reduce risk, cost and complexity with advance design, UTM, wireless and VPN to deliver protection and maximum performance. At Pilothouse Communications, we have been providing our customers with SonicWALL products and have received excellent reviews.

Posted in Business Life, Computer-IT Tips.

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Pilothouse Explores the Power of LinkedIn

LinkedIn is a network that encourages business professionals to connect with others. Here are 5 ways that you can use LinkedIn for your business and make great connections today:

  1. Use and participate in the groups. Find 2 or 3 groups within your target audience that you want to reach. There are many out there, so don’t be afraid to take your time and explore what’s out there.
  2. Ask and answer questions. This is the best way to build your credibility in your field or industry. Share your expertise and be willing to give advice and help others.
  3. Check status updates and comment. Be sure to check the status updates and comment on them. Interaction is important to start conversations.  
  4. Share valuable information. When you find relevant information that you know will benefit others, put it out there. You’ll be surprised at how many people will make time to comment and want to get to know you better.
  5. Get personal. Instead of sending generic invitations to connect with someone, take the time to write a personalized message instead. Open the lines of communication from the start which helps build trust and great relationships.

The opportunities that exist on LinkedIn are numerous. Take the time to explore the benefits and create a network of professionals that you can trust, rely on, and share ideas with.

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