The latest Consumer Reports are in for Apple’s newest industry headliner, and the news is sure to leave Steve Jobs and co feeling rotten. Consumer Reports’ engineers confirmed what many unhappy consumers know all to well; the reception is less to be desired. As a matter of fact it is downright awful.
Unfortunately for Apple, a recall seems to be imminent and on the horizon reports Mac-centric Tech blog Cult of Mac. This could potentially devastate Apple’s pristine public image, but given Apple’s loyal following, it may prove to be only a slight speed bump in the company’s history.
The problem in question arose quickly soon after last month’s late release, when users began griping about reception issues when holding the phone a certain way. Apple initially chalked the issue up to user error, and issued a response that echoed what your mother used to say when you told her your elbow hurt if you moved it a certain way; don’t hold it that way.
When a couple weeks went by and the problem showed no signs of subsiding, Apple finally recognized that it had a potential issue on their hands. The first diagnosis from Apple pointed to the software as the culprit, stating that it had been misreporting software reception. Apple also claimed that the problem could be solved by transmitting a retroactive patch to all iPhones.
The fix was dispatched and the problem remained.
Now it is the hardware that Apple has in its cross-hairs and it would seem a recall will be the likely solution to this pesky problem.
Citation: Apple’s iPhone 4 Woes Go Mainstream, Recall ‘Inevitable’, NYtimes.
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